IT that holds up to salt air, slow internet, and Monday mornings.
Managed IT support, technology consulting, and hardware & software repair for businesses, boutique hotels, and remote workers across Santa Teresa, Malpaís, and Hermosa.
Three pillars, one point of contact.
Most shops fix what's broken. We keep it from breaking, and help you decide what to run it on.
IT Support
Day-to-day help desk, network monitoring, backup and preventive maintenance — so small issues get caught before they cost you a closed day.
IT Consulting
Network design, cloud migration, digital transformation, and asset management planning for hotels, villas, and growing local businesses.
Repair
Hardware and software repair for Mac OS X, Windows, iOS, and Android — on-site or drop-off, with real diagnostics, not guesswork.
Monthly retainers for businesses that can't afford downtime.
Built for boutique hotels, villas, offices, and remote-work teams. Every plan includes network monitoring and a direct line to us — the tiers scale with response time and coverage.
| Included | Essential | Business | Premium / VIP |
|---|---|---|---|
| Monthly rate | $300–450 | $600–900 | $1,200–1,500+ |
| Network monitoring & preventive maintenance | ✓ | ✓ | ✓ |
| Remote support | ✓ | ✓ | ✓ |
| Scheduled on-site visits | Quarterly | Monthly | Priority / on-demand |
| Backup & data protection | Basic | ✓ | Advanced + recovery testing |
| Response time | Next business day | Same day | Priority / same day |
| Out-of-scope hourly rate | $60/hr for retainer clients (vs. $85/hr standard) | ||
| Ask about Essential | Ask about Business | Ask about Premium | |
Special IT, network, and AI projects are scoped and quoted per proposal — closed scope, fixed price.
No contract? No problem.
Walk-in and on-call repair and support, billed by the hour — no retainer required.
Standard on-demand rate for diagnostics, repair, and support — non-retainer clients.
Retainer clients pay $60/hr for anything outside their plan's scope.
- Computer & laptop repairMac OS X & Windows
- Mobile device supportiOS & Android
- Network & Wi-Fi setupHome & small office
- Data backup & recoveryQuoted after diagnosis
- Virus & malware removalBilled hourly
- Hardware upgradesParts billed separately